
TERMS AND CONDITIONS
Terms and Conditions
Happy Dayz Cleaning
1. Services
Happy Dayz Cleaning provides residential cleaning services as agreed with the client. Services
may include general cleaning, deep cleaning, and other agreed tasks.
2. Pricing
Cleaning services are charged at the agreed hourly rate. Prices may vary depending on the size,
condition, and specific requirements of the property. Additional services requested on the day may
incur extra charges.
3. Payment
Payment is required on the day of service unless otherwise agreed. Accepted payment methods
may include bank transfer, cash, or other approved payment options. Late payments may incur
additional fees.
4. Cancellations
At least 24 hours notice is required to cancel or reschedule a booking. Cancellations made with less
than 24 hours notice may incur a cancellation fee. Missed appointments (no access to property or
no one home) will incur the full service fee.
5. Access to Property
The client must ensure safe and reasonable access to the property at the scheduled time. If access
is not available, the missed appointment policy will apply.6. Safety
Happy Dayz Cleaning reserves the right to refuse or stop a service if the environment is unsafe or
hazardous. Clients must inform us of any hazards, pets, or special conditions before the cleaning
service.
7. Satisfaction Guarantee
If the client is not satisfied with the service, they must notify Happy Dayz Cleaning within 24 hours
so the issue can be reviewed and resolved where possible.
8. Liability
Happy Dayz Cleaning is not responsible for pre-existing damage, permanent stains or wear and
tear, or damage caused by faulty equipment or materials within the property.
9. Client Responsibilities
Clients are responsible for securing valuables and fragile items and informing the cleaner of any
specific instructions or areas requiring special care.
10. Changes to Terms
Happy Dayz Cleaning reserves the right to update or modify these Terms and Conditions at any time.
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